Privacy Policy

Last Updated: October 7, 2026

Secure Family Life LLC, doing business as The Hakola Agency (“Secure Family Life,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains the information we collect, how we use it, and the circumstances in which information may be disclosed.

We may collect information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Mailing address
• Date of birth or age
• Insurance-related information
• Mortgage or financial information relevant to your insurance request
• Health or underwriting information you voluntarily provide
• Information submitted through website forms, chat, phone calls, emails, or insurance applications

We may also collect basic website and device information such as IP address, browser type, referring pages, and website activity.

We may use information to:

• Respond to insurance inquiries
• Provide requested insurance information
• Determine potential eligibility for insurance products
• Obtain insurance quotes
• Assist with insurance applications
• Schedule and manage appointments
• Communicate regarding your inquiry or application
• Provide customer service
• Maintain business records
• Improve our website and services
• Meet legal, regulatory, or compliance requirements

When necessary to fulfill your insurance request, we may disclose relevant information to insurance carriers, underwriting providers, licensed insurance professionals, and service providers involved in processing or supporting your request.

We may also use technology, communications, CRM, hosting, security, analytics, and customer-service providers that process information on our behalf.

These disclosures are made for legitimate business purposes related to providing or supporting the services you requested.

We take SMS consent and mobile information seriously.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

Vendors that provide communications, customer service, or messaging infrastructure may process this information only as necessary to provide services on our behalf.

If you consent to SMS communications, message frequency may vary and message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

Providing a telephone number does not by itself require you to consent to text messaging.

Where SMS consent is requested, consent is voluntary and is not a condition of purchasing any product or service.

We send SMS communications only in accordance with the consent provided by the consumer.

Our website may use cookies and similar technologies to maintain website functionality, understand site usage, improve performance, and support security.

You may configure your browser to restrict cookies, although some website features may not function properly as a result.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business and insurance records, comply with legal or regulatory obligations, and resolve disputes.

You may contact us to request that we update or correct personal information maintained by us, subject to applicable legal and record-retention requirements.

You may opt out of SMS communications by replying STOP.

For SMS assistance, reply HELP or contact us using the information below.

Our services are intended for adults and are not directed toward children under 18. We do not knowingly solicit personal information from children through this website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.

We may update this Privacy Policy periodically. Changes become effective when the revised policy is posted. The “Last Updated” date above reflects the most recent revision.

Questions about this Privacy Policy may be directed to:

Secure Family Life LLC
Doing Business As The Hakola Agency
1621 Central Ave #8817
Cheyenne, WY 82001

Email: devin@securefamilylifeco.com
Phone: 512-290-1380
Website: https://securefamilylifeco.com